Resources to Help Practices Accomplish Their Goals
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Best Practices: 3 Keys to Effective Captainships
Captainships Are a Powerful Tool In today’s health care industry, engaged employees and efficient operations are critical but also harder to come by. There’s a tool that — when wielded effectively — can work wonders in more than one area of your practice. A...
5 Tips for Operational Efficiency
These Key Tips Help Your Patients, Your People & Your Bottom Line Is your business operating at less than full productivity? Do processes seem inconsistent across providers or locations? Are you missing patient opportunities? It could be operational...
Authentic Patient Engagement
Marketing to Prospects: A Race to the Bottom? It makes a lot of sense at first: More new patients means more chances to sell devices. Thus, many providers focus on lowering their new-patient marketing costs. A quick breakdown, though, sheds some surprising light:...
Become an Employer of Choice
Employee Retention: Crucial to Your Success Truly talented people are rare — and likely to be in demand. They’re easy to engage, have high expectations of their work environment, and seek growth and development. But they’re willing to look elsewhere — and they’re...
Leveling Up Your Patient Database
Maintaining a Clean Database — It’s Easier (and More Valuable) Than You Might Think! Are you taking steps to get the most out of your patient database? This critical collection of patient information can be a mighty workhorse in your business operations, but it takes...
Tested-Not-Treated Patients — What Is Your Follow-Up Plan?
You diagnose your patient with a hearing loss, but they don’t move forward with your recommended treatment plan. Is it a missed opportunity — or just a delayed one? The Tested-Not-Treated Patient Every provider, no matter how effective, has patients who decide...
7 Ways to Boost Your Practice Efficiency
Long wait times lead to lost patients. It’s that simple. But harnessing the power of greater efficiency will ensure your patients keep coming back. Here are seven tips to get you started. Establish a Solid Patient-Outreach Process Patient outreach is critical....
Culture and Communication Are Crucial to Your Practice
Reaching your goals requires an engaged, aligned, empowered team. But how do you achieve that with employee turnover at all-time highs, burnout rampant in health care, and so much nuance in HR issues? Practice Culture Matters In times of challenge, does your...
The No Surprises Act: The Basics
Disclaimer: Please note that the materials and descriptions contained in this communication are for informational purposes only and do not constitute legal advice. Please continue to rely on the advice of your counsel regarding state and local laws and regulations as...
Third-Party-Payer Networks — Deciding the Right Mix of Payers for Your Practice
Have you noticed there aren’t as many private payers in your patient mix? If not, you will soon enough: Baby boomers became the primary hearing-care demographic right as third-party payers and third-party administrators became commonplace in hearing care. This perfect...