Have you ever needed to make an important decision about your business — whether it’s something simple, like deciding where to focus your energy, or something bigger, like whether to expand or when it’s healthy to increase your headcount? An informed decision is what...
Business Development
Leveraging the Power of Patient Referrals
The impact of patient referrals cannot be overstated. Surprisingly, patient referrals emerge as one of the most influential avenues for acquiring new patients. Diving into this game-changing strategy isn’t just beneficial from a business standpoint but also...
Are your business processes up to date? Here’s why it matters.
We’re Sharing Crucial Tips (Plus: Download Summary of 2024 Fee-Schedule Impacts) Have you heard? The Centers for Medicare and Medicaid Services released the 2024 Medicare Physician Fee Schedule Final Rule on Nov. 2, 2023, including some changes that will impact...
Tracking KPIs and Benchmarks
Are you ready for a curveball? Growing a hearing care practice isn’t as direct as simply getting more people through the door. The keys to growth are different for every practice. In fact, for some practices, driving more prospects through the door might stifle...
5 Ways to Improve Patient Experience Now
You have a secret weapon: It’s called patient care. The rise of OTC hearing aids, third-party administrators, and big-box retailers has brought more awareness to hearing loss — but they all emphasize a product as the solution. Your focus on the patient experience is...
Best Practices: 3 Keys to Effective Captainships
Captainships Are a Powerful Tool In today’s health care industry, engaged employees and efficient operations are critical but also harder to come by. There’s a tool that — when wielded effectively — can work wonders in more than one area of your practice. A...
Embrace Disruption Part 3: Finding Your Place in a Changing Market
Welcome to our 3-part blog series on Embracing Disruption What is disruption? Positioning Yourself for Success Finding Your Place in a Changing Market Tens of millions of U.S. adults have untreated hearing loss, many no doubt in your community. How do you get their...
Embrace Disruption Part 2: Positioning Yourself for Success
Welcome to our 3-part blog series on Embracing Disruption What is disruption? Positioning Yourself for Success Finding Your Place in a Changing Market More broadly, health care in general has already been through this. Three things stand out as critical attributes of...
Embrace Disruption Part 1: What Is Disruption?
Welcome to our 3-part blog series on Embracing Disruption What Is disruption? Positioning Yourself for Success Finding Your Place in a Changing Market London domes. Pipe trumpets. Dippers. Sound familiar? Perhaps. How about the carbon microphone, followed by the...
Increase Your Business Maturity With These 5 Steps
Business maturity refers to how consistently processes and procedures are followed, how efficiently established systems are utilized, and how individuals develop within the business to provide remarkable patient care throughout the organization. With these five...