Resources to Help Practices Accomplish Their Goals
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Job Interviews – Questions to Ask
Job Interviews – Questions to Ask By Shelby Pierce A good job interview should feel like a conversation. Asking the right questions can open dialog, create rapport, and help you determine if the organization is somewhere you want to work. And yet so many of us...
3 Steps to Financial Freedom
Does it seem like every dollar you make goes to paying off a loan? It’s not wrong to have debt — it can be a useful tool. But it’s easy for loans to become overwhelming. In fact, they start to feel like no matter how on top of them you are, they never get smaller. If...
TPAs? TPPs? What’s the Difference?
“My favorite part of hearing care is navigating insurance issues!” You’ve probably never heard that from a fellow hearing care provider. And with the rise of different middlemen, things seem to get more and more complicated. What’s a clinic owner or administrator to...
Establish the Right Payer Mix for Your Practice
Third-party payers (TPPs) and third-party administrators (TPAs) are beginning to play an oversize role in hearing care. They might seem like an easy avenue for referrals and a solid source of revenue, but how can you know if working with them is the right move for...
5 Ways to Improve Patient Experience Now
You have a secret weapon: It’s called patient care. The rise of OTC hearing aids, third-party administrators, and big-box retailers has brought more awareness to hearing loss — but they all emphasize a product as the solution. Your focus on the patient experience is...
UPDATED: 2023 MPFS Final Rule Summary for Audiologists
On November 1, 2022, the Centers for Medicare & Medicaid Services (CMS) published the Medicare Physician Fee Schedule (MPFS) Final Rule, indicating Medicare Part B payment and coding methodologies for 2023. Below is a summary of the impact for audiologists...
Your Physician Outreach Marketing Plan
Why Physician Outreach? Change in our industry is the new normal. One constant, though, is the relationships you cultivate in your region. When a local health care professional associates your practice with a friendly face, referrals aren’t far behind. That’s why...
Best Practices: 3 Keys to Effective Captainships
Captainships Are a Powerful Tool In today’s health care industry, engaged employees and efficient operations are critical but also harder to come by. There’s a tool that — when wielded effectively — can work wonders in more than one area of your practice. A...
5 Tips for Operational Efficiency
These Key Tips Help Your Patients, Your People & Your Bottom Line Is your business operating at less than full productivity? Do processes seem inconsistent across providers or locations? Are you missing patient opportunities? It could be operational...
Authentic Patient Engagement
Marketing to Prospects: A Race to the Bottom? It makes a lot of sense at first: More new patients means more chances to sell devices. Thus, many providers focus on lowering their new-patient marketing costs. A quick breakdown, though, sheds some surprising light:...