Leadership Insights With Deb Abel Au.D.
Host Julie Culp sits down with Deb Abel. Deb is someone who will definitely be familiar to Audigy members, and the profession as a whole. She is the manager of coding and contracting at Audigy, [...]
Do You Control Your Schedule Or Does Your Schedule Control You?
6 Ways to Take Control Of Your Goals Through Time Management Time management is a critical piece to feeling in control. Here are my top six tips to improve your time management. 1. Know Your [...]
Overcoming Patient Objections
Your patients come in for a reason. They didn’t just decide one day, “You know what? I have a few minutes to kill — I feel like getting a hearing test.” Whether it’s spousal concern, an incident [...]
The Industry’s Four-Letter Word: “Sell”
Stop Fearing and Start Selling (Providing Solutions)! “I don’t want to have to sell patients anything.” “I went to school to help people, not sell things.” “I just want them to be able to hear [...]
Tested-Not-Treated Patients — What Is Your Follow-Up Plan?
No doubt you’re familiar with the tested-not-treated patient: Though diagnosed with a hearing loss, they do not move forward with your recommended treatment plan. Is it a missed opportunity — or [...]
5 Tips to Improve Your Patients’ Phone Experience
It’s been well established that patient experience is critical to good outcomes, and the phone is a key component of that experience. What someone experiences at that first phone call provides [...]
Why Your Patients Should Bring a Companion to Their Appointment
When it comes to patient care and retention, the companion — someone who joins the patient at their health care appointment — plays a more important role than many providers realize. Learn why [...]
The Most Real State – Micah Bobiak
It took me most of my life to own my identity. I spent so much time ignoring the gravity of my reality — that I am hearing impaired. I am a patient for life. I was born with Usher’s syndrome Type [...]
The Easy Guide to Outbound Calling
Stop Worrying & Start Loving Outbound Calling. The Easy Guide to Outbound Calling Let’s admit it: Outbound calling might be your or your team’s least favorite job. Whether lack of confidence, [...]
Speak On It: 3 Tips for Communication Success
When it comes to mastering that first impression, building team camaraderie, or closing the deal, communication is key. From spoken words to body language, boost your business-communication game [...]