Professional Development

The FDA’s draft guidelines for over-the-counter hearing devices (OTCs) are expected in late fall or early winter of 2019. However, this harbinger of an industry disruptor doesn’t need to be a [...]

6 Ways to Take Control Of Your Goals Through Time Management Time management is a critical piece to feeling in control. Here are my top six tips to improve your time management. 1. Know Your [...]

As another exciting year of learning, growing, and helping your community nears, is your practice prepared to maximize every opportunity that comes through the door? From setting goals to making [...]

Your patients come in for a reason. They didn’t just decide one day, “You know what? I have a few minutes to kill — I feel like getting a hearing test.” Whether it’s spousal concern, an incident [...]

Stop Fearing and Start Selling (Providing Solutions)! “I don’t want to have to sell patients anything.” “I went to school to help people, not sell things.” “I just want them to be able to hear [...]

No doubt you’re familiar with the tested-not-treated patient: Though diagnosed with a hearing loss, they do not move forward with your recommended treatment plan. Is it a missed opportunity — or [...]

It’s been well established that patient experience is critical to good outcomes, and the phone is a key component of that experience. What someone experiences at that first phone call provides [...]

When it comes to patient care and retention, the companion — someone who joins the patient at their health care appointment — plays a more important role than many providers realize. Learn why [...]

It took me most of my life to own my identity. I spent so much time ignoring the gravity of my reality — that I am hearing impaired. I am a patient for life. I was born with Usher’s syndrome Type [...]