by Jesse Tervooren | Sep 21, 2023 | Operations
Achieving your practice goals is only possible if your team is aligned, engaged, and empowered. When they’re not, targets get missed. Envisioned results seem far away — fewer appointments get booked or an ancillary service’s revenue takes an unexpected hit. But a...
by Jesse Tervooren | Nov 19, 2018 | Professional Development
Updated: February 25th, 2021 It can be difficult navigating patient objections. Getting someone to understand the benefits of buying hearing technology can feel like a moving target. Our Professional Development team, however, has put together some best practices to...
by Jesse Tervooren | May 14, 2018 | Operations
In support of Better Hearing Month, we curated some of the top tips that successful Audigy providers use to deliver the highest level of care focused on what’s most important: the patient. Creating a patient-centered approach starts as soon as your patient walks into...
by Jesse Tervooren | Dec 4, 2017 | Professional Development
When it comes to patient care and retention, the companion — someone who joins the patient at their health care appointment — plays a more important role than many providers realize. Learn why companions matter, how to recruit and engage them, and what to do if...
