Key drivers of success included a redesigned compensation plan that rewarded individual results, stronger patient-outreach processes at each location, and an aggressive marketing plan that supported new growth opportunities. Weekly meetings with the Audigy team provided accountability and helped the practice stay on track. Together the operational adjustments, provider incentives, and team alignment created a sustainable foundation for continued success.
Identifying the Gaps
The practice faced inefficiencies in compensation, patient-care outreach, and accountability. By addressing these challenges directly, the practice positioned itself for measurable growth and long-term improvement.
Partnering for Success
Audigy worked hand in hand with the practice to build a framework for growth through:
- Provider Compensation Redesign: Structured incentives to reward individual performance while maintaining team-based goals
- Decentralized Patient-Care Calls: Shifted outreach and scheduling to each location, improving efficiency and responsiveness
- Team Training & Development: Delivered targeted events and coaching to align staff, support current leaders, and nurture new ones
- Marketing Alignment: Coordinated an aggressive marketing strategy that directly supported growth and new practice openings
- Regular Accountability Meetings: Met weekly to track progress, resolve challenges quickly, and ensure consistent follow-through
This collaborative approach not only boosted revenue but also strengthened team culture and enhanced patient care across all locations.