The Right Team and Processes Yields 103% Net Profit Increase
Audiology of the Sandhills was experiencing growing pains and needed a change to improve team performance and build efficiency creating processes.
Audigy’s human resources and professional development experts worked closely with the practice to help build a better team and consistent office processes.
Building a dream team and shoring up office processes allowed Audiology of the Sandhills to increase in inbound-call conversions by 20% and profits by 103%
Audigy’s human resources and professional development experts worked closely with the practice to transform the business.
Finding and Creating the Right Team
From developing job ads to screening for qualified candidates through digital interviews and having an eye for the “right fit,” Audigy’s Talent Acquisition Management experts handled recruitment from start to finish.
Training Team Members and Building Empowerment
Clinic staff attended trainings such as Audigy’s groundbreaking Patients for Life® workshop, which focuses on best practices for delivering exceptional patient experiences, and received individualized coaching.
To increase efficiency, effectiveness, and transparency, Audigy helped the practice integrate weekly team meetings and monthly one-on-ones; develop employee onboarding plans; and identify and align staff members’ personal, professional, and financial goals with those of the business.