An Optimized Schedule Results In a 25% Increase In Hearing Aid Revenue

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Andy Daly

Challenge

As more opportunities became available for Global Hearing Aid Clinic from, maximizing patient opportunities, providing exceptional care.

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Solution

Create a balanced and optimized schedule using block scheduling that allowed Global Hearing Aid Clinic to provide exceptional patient care and exceed their business goals.

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Results

Global Hearing Aid Clinic implemented a block-scheduling program that allowed them to increase hearing revenue by 25%.

As more opportunities become available to your practice — whether it be physician referrals, third-party payers, or online sources — it is necessary to create a balanced and optimized schedule that allows you to provide exceptional patient care and exceed your business goals. Without creating a balanced schedule, you could start seeing decreases in revenue, patient satisfaction, and team morale.

Global Hearing Aid Clinic implemented a block-scheduling program that allowed them to increase hearing revenue by 25%.

First let’s define “block schedule.”

With this type of schedule, each day is divided up into blocks, with each block reserved for a specific type of activity. With your practice’s goals as a compass, you organize the blocks to prioritize revenue-generating activities and other practice priorities.

For example, if your provider has three 90-minute periods in their weekly schedule blocked out for hearing aid evaluations (HAEs), their schedule won’t get bogged down in free clean and checks, follow-ups, and fittings.

Global Hearing Aid Clinic’s block schedule focuses on private-pay appointments

The office staff focuses on booking private-pay appointments. Additionally, they do account for third-party appointments who walk into the clinic.

To ensure we block enough time and are providing the best patient care, they use the Patients for Life® (PFL) process. Additionally, they have focused on using digital marketing to reach new private-pay patients within their market

Get your own block scheduling plan

If your team is always scrambling to fit in priority activities, revenue-generating appointments, or — let’s face it — lunch, the solution could be as simple as a block schedule.

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