Live and On-Demand Webinars
Innovative ideas and proven strategies from industry leaders in audiology clinic management.
Upcoming Webinars
- Billing/Coding
October 7, 2026
•
11:00 am
When the Payer Comes Knocking: Navigating ENT Audit & Documentation Requests
When a payer requests records or initiates an audit, your response matters. Small documentation or coding issues can lead to denials, expanded reviews, and costly payment clawbacks. Join compliance expert Stephanie Allard, CPC, CEMA, RHIT, to learn how to respond appropriately, what to review before submitting records, and how to reduce audit risk.
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On-Demand Webinars
- Marketing, On-Demand
Owning Your Online Reputation
A brand’s online reputation can make or break its bottom line. Knowing how to moderate negative and encourage positive engagement shows current and potential patients that a practice values everyone they do business with. Learn to adopt your brand’s voice when engaging with patients online by remaining calm in the face of criticism, vigilant for bad actors, and matching the excitement of your best advocates.
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