What’s Behind Audigy? Meet the Team Supporting ENT Practice Growth

Camille White, COPM

Sr. Director of ENT Services

Camille White, COPM, is a seasoned healthcare leader with more than 30 years of experience driving operational excellence, strategic growth, and practice optimization across ENT and multiservice clinical environments. She serves as Senior Director of ENT Services at Audigy, where she supports medical practice members by aligning clinical and business priorities and helping practices navigate a rapidly evolving healthcare landscape. Prior to joining Audigy, Camille spent decades at the ENT Center of Central Georgia; as the Practice Administrator, she oversaw six interconnected entities, including a surgery center, an imaging center, allergy services, and a hearing aid division — bringing a deep, practical understanding of complex medical practice operations.

“Complex operations don’t have to be overwhelming. I’m passionate about helping ENT practices align their clinical and business priorities so they can thrive.” — Camille White, COPM

Danielle Frank, COPM-C

Director of Audigy Medical

Danielle Frank, Director of Audigy Medical, brings over 15 years of experience across human resources, operations, and leadership, with more than 8 years dedicated to Audigy and its member practices. She has grown steadily within the organization, from Operations Manager to Practice Management Consultant to her current role leading strategic direction and operational management for teams supporting audiology, ENT, and health system clinics. Danielle specializes in delivering tailored practice management solutions, from streamlining workflows and staff development to guiding startups and expansions through complex growth phases. Over her tenure, she has become a trusted advisor to the membership, known for her hands-on approach to team alignment, benchmarking, and operational excellence. Her work is driven by a deep commitment to empowering practice leaders to achieve their goals while delivering excellent patient care. Danielle holds a bachelor’s degree in business administration and management from the University of Phoenix.

“Nothing is more rewarding than watching a practice leader gain confidence in their team and their growth. That’s what keeps me motivated and doing what I do.” — Danielle Frank, COPM-C

Debbie Abel, Au.D.

Manager of Coding and Contract Services

Debbie Abel, Au.D., spent 13 years in private practice in Alliance, Ohio, after moving to an existing practice from the Alliance Eye and Ear Clinic, where she was employed for 14 years. She also supported two ENTs in Poway, Calif., for 8 years. She is the Manager of Coding and Contracting Services for Audigy, has authored several chapters in Plural Publication texts, and is the editor of The Essential Guide to Coding in Audiology: Coding, Billing and Practice Management, published in December 2017.

“I’ve lived the challenges of coding and contracting firsthand. Helping our members navigate them with confidence and clarity is what drives me every day.” — Debbie Abel, Au.D.

Stephanie Allard, CPC, CEMA, RHIT

Billing, Coding & Compliance Advisor/Consultant

Stephanie Allard, CPC, CEMA, RHIT, is an expert in medical coding, billing, reimbursement, and compliance with more than 20 years of medical and management experience. Through her partnership with Audigy, she provides specialized education, auditing, and compliance support tailored to the unique operational and documentation challenges facing ENT practices, drawing on deep experience in coding, revenue-cycle analysis, physician education, and operational consulting for large ENT organizations. Beyond ENT, Stephanie is a multispecialty consultant, auditor, author, and educator with proficiency across more than 40 specialties, conducting external audits and revenue-cycle assessments that help organizations close workflow gaps, strengthen compliance, and reduce financial risk. Her expertise extends into forensic auditing, payer investigations, and expert witness services, along with managing large coding teams and overseeing quality assurance and coder education. Clients value her ability to translate complex, ever-changing regulations into practical strategies that improve operational performance and audit readiness. Stephanie is also passionate about mentoring coding professionals and supporting their long-term success within healthcare organizations.

“Compliance shouldn’t feel like a burden. I love turning complex regulations into practical strategies that protect our ENT practices and strengthen their operations.” — Stephanie Allard, CPC, CEMA, RHIT

Kelly Ladd, FACMPE

ENT Practice Advisor

Kelly Ladd, FACMPE, brings more than 30 years of healthcare management experience to Audigy, with deep expertise across the full scope of physician practice operations, including revenue cycle, compliance, finance, and human resources. Much of her career has centered on ENT practice leadership, including over a decade as CEO of Northwest ENT and Allergy Center and as Practice Administrator/CEO of Advanced Ear, Nose, and Throat Associates, where she managed complex ancillary service lines and full operational performance. A Fellow of the American College of Medical Practice Executives (FACMPE), Kelly currently serves as President and Legislative Chair of the Georgia Medical Group Management Association (GMGMA) and is a Past President of the Administrative Support Community for ENT (ASCENT). Kelly also volunteers at the national level for MGMA as a member of the Government Affairs Council, serving on various task-force committees. She holds a Bachelor of Arts in business administration from Belmont Abbey College and has a proven track record of turning around underperforming practices and building lasting operational stability.

“I’ve spent my career helping practices find stability and strength. There’s nothing more fulfilling than watching a team truly come together.” — Kelly Ladd, FACMPE

Joe Smith

Practice Management Consultant

Joe Smith, Practice Management Consultant at Audigy, is a strategic leader with nearly two decades of experience guiding organizations through growth and measurable goal setting. At Audigy he coaches ENT practices through evidence-based strategic platforms, helping practice leaders compete and thrive in a challenging market. His background spans strategic planning, financial modeling, and business development, with expertise extending into professional development, human resources, and operational process improvement, ensuring member practices remain profitable, patient-focused, and independent. Joe holds a Bachelor of Science degree in speech communication and rhetoric from the University of Washington, a foundation that continues to inform his strength in coaching and clear communication with clients. He brings a genuine passion for building relationships across teams, with a focus on bringing out the best in the people he works with.

“Helping ENT leaders find clarity amid complexity is what I love most. When practices thrive, patients and teams thrive right alongside them.” — Joe Smith

Julie Udell

Practice Management Consultant

Julie Udell, Practice Management Consultant at Audigy, brings more than 20 years of experience leading multiunit business operations for some of the country’s most recognizable growth-stage companies. Throughout her career, she has overseen operations across dozens of locations spanning multiple states, consistently driving performance through strong leadership, hands-on training, and disciplined execution. Julie has a proven track record of building high-performing teams and training, developing, and motivating people while earning deep respect and loyalty from those she leads. Her approach combines a results-driven mindset with genuine care for the people and processes behind the numbers, ensuring that growth is both sustainable and well supported. At Audigy Julie brings this same operational rigor and people-first leadership to help member practices strengthen their teams and scale with confidence. Her career reflects a consistent thread of taking on greater scope and responsibility and delivering results wherever she goes.

“Strong teams build strong practices. I’m passionate about helping our members lead with confidence and build teams that drive lasting growth.” — Julie Udell

Alex Ameripour

Marketing Manager

Alex Ameripour, Marketing Manager at Audigy, supports ENT practices with their complete marketing strategy and execution, spanning both traditional and digital channels. Alex specializes in tracking campaign performance, analyzing audience behavior and trends, and making data-informed adjustments that improve reach and overall impact. Prior to Audigy, Alex spent two years as an Account Executive at KOIN-TV, developing cross-platform advertising campaigns across broadcast, CTV, and digital media, and using attribution tools like Google Analytics, Nielsen, and Comscore to guide optimization and ensure campaigns met client goals and delivery benchmarks. This hands-on experience with attribution analysis, audience research, and campaign optimization gives Alex a sharp eye for turning marketing data into measurable results. Alex holds a Bachelor of Arts in advertising from the University of Oregon, providing a strong foundation in strategic, results-driven marketing. At Audigy Alex brings this expertise to helping ENT practices maximize the impact and reach of every marketing strategy and campaign.

“Every marketing dollar should work harder for our members. I’m passionate about turning data into strategies that truly move the needle.” — Alex Ameripour

Carl Cook

IDN Business Partner

Carl Cook, IDN Business Partner at Audigy, brings more than 20 years of experience in customer service, leadership, business development, training, and healthcare operations. Since joining Audigy in 2011, he has helped simplify processes, improve workflows, and create efficiencies that enable teams and organizations to work smarter and achieve greater success. In his current role, Carl partners and collaborates with audiology clinics and hearing healthcare programs across hospitals, health systems, integrated delivery networks (IDNs), and universities, supporting strategic partnerships and helping organizations strengthen and expand their hearing healthcare services. Prior to Audigy, Carl held leadership and management positions with nationally recognized organizations including AT&T, Enterprise Rent-A-Car, Red Lobster, and Blockbuster Video. He holds degrees from Clark College and Southern Oregon University, with a focus on health and business management.

“I love helping our members work smarter, not harder. Simplifying systems so people can focus on what matters is what drives me every day.” — Carl Cook

Karen Walker

Practice Management Consultant

Karen Walker, is a Practice Management Consultant for universities and health systems at Audigy. Karen holds a Bachelor of Science degree in business and has an entrepreneurial spirit. She has been working in the healthcare industry for over 19 years. She started her career working for a nonprofit hospital in the Pacific Northwest. While there, she oversaw both primary care and medical and specialty services. Her focus was on operations, finance, and culture, overseeing 16 specialty practices.

“I bring an entrepreneurial mindset to every practice I support, because their success in operations, finance, and culture is personal to me.” — Karen Walker