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5 Tips to Improve Your Patients’ Phone Experience
In the world of health care, the patient experience reigns supreme, and the phone is a key component of that experience. The initial phone call sets the stage — what someone experiences during that first phone call shapes their perception of your practice, ultimately...
Meet the Expert: Leah Sanchez
Leah Sanchez is Audigy’s Human Resources Manager and a force to be reckoned with. She is the latest winner of the Maxwell Award for Leadership and has a talent for bringing the “human” back into human resources. Colleagues and leadership alike applaud her armory of...
Goal-Setting: 5 Things You Need to Know
The SMART Way To Reach Your Dreams Our busy lives can feel like a daily game of whack-a-mole. Things you love to do and things you have to do are all competing for your time. The daily grind can cloud your long-term vision for success. Ever feel like the daily hustle...
Leveraging the Power of Patient Referrals
The impact of patient referrals cannot be overstated. Surprisingly, patient referrals emerge as one of the most influential avenues for acquiring new patients. Diving into this game-changing strategy isn’t just beneficial from a business standpoint but also...
Are your business processes up to date? Here’s why it matters.
We’re Sharing Crucial Tips (Plus: Download Summary of 2024 Fee-Schedule Impacts) Have you heard? The Centers for Medicare and Medicaid Services released the 2024 Medicare Physician Fee Schedule Final Rule on Nov. 2, 2023, including some changes that will impact...
Are Audiology Students Getting the Practice-Management Teachings They Need?
Audiology doctoral programs play a crucial role, but they frequently struggle to cover essential aspects of practice management, particularly the indispensable business-acumen skills. As a result, Au.D. students may find themselves lacking the necessary preparation to...
5 Tips to Keep Your Practice Financially Healthy
Business Financial Planning: Ready for the New Year? It’s probably no surprise that getting healthy and getting organized are among the most common New Year’s resolutions, but they also make for great business goals. With a new year upon us, one question naturally...
10 Marketing Mistakes Businesses Make (and How to Avoid Them)
Making mistakes in business can seem inevitable — particularly with marketing, given all of the trial and error, and uncertainty as to which tactics will bring results. Let’s look at that inevitability from a fresh perspective — what if we pivot? We can start looking...
Why and How to Connect With Your Patients
The Patient-Centered Relationship It’s very clear: The patient-centered relationship is here to stay. In fact, study after study has reported that patients of empathetic providers feel more satisfied and empowered, are less anxious, more likely to comply, and...
Is Team Communication a Priority in Your Practice?
Get tips on beefing up this critical aspect of productivity — and patient satisfaction At every point of customer contact, you and your staff can make the difference between one-time connections and patients for life. And with so much of that riding on...